1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, account type (client/professional)
- Subscription Information: Payment details, subscription tier, billing history
- Usage Data: Questions submitted, programmes viewed, interaction history
- Technical Data: IP address, browser type, device information
2. How We Use Your Information
We use your information to:
- Provide personalized fitness advice and recommendations
- Process payments and manage subscriptions
- Respond to your questions through the Ask the Dr service
- Improve our services and develop new features
- Send important service updates and notifications
3. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Payment processors, hosting providers, analytics services
- Legal Requirements: When required by law or to protect our rights
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data
- Withdraw consent for data processing
6. Cookies
We use cookies and similar technologies to improve user experience, analyze usage patterns, and maintain session security. You can control cookie settings through your browser.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request account deletion at any time.
8. Contact Us
For privacy-related questions or to exercise your rights, contact us at privacy@drinyourpocket.com or through the platform.